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PrestaShop maintenance

PrestaShop maintenance by someone who uses it every day.

In short

WebIntacta's PrestaShop maintenance, done remotely for stores worldwide, costs €69/month, excluding VAT, with no long-term contract. It includes module updates with a backup first, a daily file integrity check with the connector, a test purchase every month, one hour of technical work and the cleanup if the store gets infected (from your third month on the plan). I do it myself, Jose Soriano: I work with PrestaShop every day and have passed the official PrestaShop course and exam.

Reviewed by Jose Soriano ·

I work with PrestaShop every day and I've passed the official course and exam. I know which modules cause trouble when you update them, where to look when the cart stops working and which overrides are best left alone.

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How I work

Step by step.

  1. STEP 01

    Initial review

    I install the connector, take an inventory of modules and overrides and tell you what's pending.

  2. STEP 02

    Catching up

    I update the urgent things first, with a backup, outside your busiest sales hours.

  3. STEP 03

    Ongoing monitoring

    Integrity, scans and downtime, every day. Plus the monthly test purchase.

PrestaShop support: what the monthly hour covers

The Online store plan includes one hour of technical work a month, on top of the updates and the monitoring. It's for the small things that always stay pending in a store:

  • Setting up or adjusting a module (carriers, payments, invoicing, SEO)
  • Fixing an error that appears after updating a module or the theme
  • Small changes to .tpl templates, fixed texts or translations
  • Reviewing a troublesome override or a conflict between two modules
  • Back-office questions: specific prices, cart rules, order statuses

It doesn't cover new development, design changes, catalog imports or major version migrations: I quote those separately, at a fixed price. If a task won't fit in the hour, I tell you before I start. You send it as a ticket from support, and everything stays in writing.

Maintaining PrestaShop 1.6, 1.7, 8 and 9: what changes with each version

VersionSupported PHPWhat it means for maintenance
1.6Doesn't run on PHP 8No patches from the project. I maintain what can be maintained (modules, integrity, monitoring) and suggest how to migrate.
1.7.87.1 to 7.4 (7.4 recommended)A branch tied to PHP versions that are no longer supported. Modules kept up to date, and plan the move.
8.0, 8.1 and 8.27.2 to 8.1 (8.1 recommended)Minor updates included. PHP 8.1 no longer gets security patches: that's the main reason to think about 9.
9.0 and 9.18.1 to 8.4 (9.0) or to 8.5 (9.1)The current branch. More modules and themes to adapt if you're coming from 1.7; the monthly maintenance is the same.

PHP versions according to PrestaShop's official technical documentation (devdocs.prestashop-project.org), checked on October 13, 2026.

Upgrading from PrestaShop 1.7 to 8 or 9

Within the same version (for example, from 8.1.x to the latest 8.1), security updates are part of the maintenance: I apply them with a backup first and test the cart. Jumping from 1.7 to 8, or from 8 to 9, is something else: PHP requirements, modules and themes change, and overrides usually need adapting. That's a separate project, with a fixed quote once I've seen the store.

What to check before the jump and in what order, in the guide to upgrading PrestaShop. If you want to know which of your modules have published vulnerabilities, see vulnerable PrestaShop modules.

Price

What it costs.

No long-term contract, and paying yearly you pay 10 months (€690 a year). If your store is already infected, the Store rescue pack includes the cleanup with priority and three months of the plan.

Maintenance · Online store

PrestaShop or WooCommerce: everything in the business website plan, plus checkout monitoring.

€69/month

excluding VAT$59/month outside the EU

  • + Priority add-on+€25/monthYour issues go to the front of the work queue and, if you get hacked, the cleanup gets priority at no extra cost.+$19/month outside the EU
  • Everything in the Business website plan
  • Daily scan and file integrity monitoring with the connector
  • Module review before updating (on a staging copy when possible)
  • Monthly test purchase
  • 1 hour of technical work a month
  • Cleanup included if it gets infected (from the 3rd month)
  • No minimum term. Annual payment: 10 months.
Sign upPay now by card (EUR)

Store rescue

Store cleanup with priority + 3 months of Online store maintenance with the Priority add-on.

€649

excluding VAT$589 outside the EU

  • PrestaShop or WooCommerce cleanup with priority
  • 3 months of Online store maintenance
  • 3 months of the Priority add-on
  • Afterwards it moves to the plan's normal fee; you can cancel it.
OrderPay now by card (EUR)

Outside the EU, PrestaShop store maintenance is $59/month. All prices

Questions

What people usually ask me.

How much does PrestaShop store maintenance cost?

€69/month ($59/month outside the EU), excluding VAT, with no long-term contract. With the Priority add-on, +€25/month on top.

Do you migrate PrestaShop 1.6 or 1.7 to 8 or 9?

A migration isn't part of the maintenance: it's a separate project I quote once I've seen the store. In the meantime, the maintenance keeps your current version as safe as it can be.

What about paid modules or modules bought on PrestaShop Addons?

I update them with your license. If a module is no longer supported by its author and has published vulnerabilities, I suggest how to replace it.

How do I ask you for something?

Open a ticket from the support page or use the chat on the site. Everything stays in writing.

Contact

Shall we talk?

Tell me which site it is and what you need. I reply with the next steps and, if needed, a fixed quote.

I answer myself, as soon as I can and in order. Anything marked urgent goes first. Support in English is by email and chat.

Support request

Open a request with its own private link

  • Your website address and what you have seen (or what you want to hire)
  • If the site is hacked right now, mark it as urgent and I will read it first
  • I reply with the next steps and, if needed, a fixed quote before touching anything
Write to me

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Data protection. Controller: Jose Soriano Castro. Purpose: to send you the diagnostic PDF, email you for 30 days if a security flaw affecting your site is published (with a follow-up scan on day 30) and reply in writing to your question; offers only if you tick that box. Legal basis: your consent. Recipients: nobody, unless required by law. You can unsubscribe at any time with the link in every email or by writing to me. Rights: access, rectification, erasure, objection, restriction and portability. Privacy policy.

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